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Onboarding

Start your journey with us

WealthArc clients enjoy a seamless 5-7 week onboarding period as our team manages the process from end to end. Simply connect us with your bank’s relationship manager, and we’ll do the rest.

Contact Us

How it works?

Initial setup
We set up your Microsoft servers and create logins, upload your logo, asset tree, investment guidelines, and strategies in the system.
48 hours
Portfolio data upload
We upload your portfolio data in the system from an Excel template.
1-2 weeks
Success
Each client has a dedicated point of contact within our customer success team. Your satisfaction will be regularly assessed.
done
Connect to custodian
Your dedicated onboarding team opens the connections to your custodian banks.
2-3 weeks
Kick off and user training
We provide the necessary training online for all users of the application.
2-3 weeks

Meet our team

Our Onboarding Team makes the transition from another Portfolio Management System as smooth as possible for our clients - whether external asset managers or family offices.

Filip Strach
Head of Customer Success and Onboarding
Julia Wlasiuk
Customer Success Manager
Magdalen Ruta
Onboarding Manager
Ezel Hussen
Customer Success Manager

How to start working with WealthArc?

WealthArc platform is a SaaS solution for wealth managers. It is cloud based, available anytime, anywhere. You don’t need to download any software to start!

Onboarding the WealthArc platform is a very important step in our journey together, and very often the most engaging. Every client needs it and the process looks slightly different for everyone.  Our Onboarding Team makes the transition from another Portfolio Management System as smooth as possible for our clients - whether external asset managers or family offices.

Frequently
Asked
Questions

You have other questions?
We’re here to help

Is WealthArc secure tool?
Pretty much so! We have hired an external independent company to audit us for security and IT based on latest bank-grade standards.
How do you secure data on WealthArc platform?
We connect to the banks using encrypted channels, API, SFTP with strong SSL encryption, just like the banks do on their side. We also use the latest technology stack from Microsoft Azure to ensure compliant with latest IT/ISO standards. Data is our gold and we treat it way anyone would treat such an asset!
How does WealthArc collect data?
We connect to the banks using encrypted channels, API, SFTP with strong SSL encryption, just like the banks do on their side. We also use the latest technology stack from Microsoft Azure to ensure compliant with latest IT/ISO standards. Data is our gold and we treat it way anyone would treat such an asset!